We’re more than a store—at Outsiders Living, our mission is to provide everything you need to create the outdoor lifestyle and space you love.

We’ve done the heavy lifting of sourcing the best outdoor brands and top-rated products—each chosen for its quality, craftsmanship, and the trust it’s earned from thousands of satisfied customers. When you shop with us, you get the best products at the best prices—without the endless search.

We’ve partnered with many of the top brands in outdoor living and are proud to be a trusted, authorized retailer. That means full warranties, guaranteed authenticity, and real value—not retail markups.

Our goal is to provide the smoothest shopping experience possible and help you create a space and lifestyle that make it easy to relax, entertain, and—most importantly—create lasting memories with your friends and family.

Join the tribe of Outsiders—where every time you purchase from us, you become a part of something greater and support a mission that aligns with who you are.

Shipping:

We offer free shipping within the continental U.S.

Most orders ship within 24–72 hours and arrive in 5–7 business days after leaving the warehouse.

• Small items ship via UPS or FedEx.
• Large items ship on a pallet via freight.

(Some carriers schedule delivery, others deliver curbside or near your garage.)

Please inspect your order on arrival. Check for damage and make sure all boxes or pallets are included. If anything's wrong, contact us within 48 hours at support@outsidersliving.com or (517)-798-6176

We cannot ship to P.O. boxes—please use a physical address at checkout.

View our Shipping Policy for full details.

Returns & Refunds:

We offer a 30-day free return policy from the date your order is delivered. To be eligible, items must be unused, in original packaging, and include proof of purchase.

To start a return, email us at support@outsidersliving.com. If approved, we’ll provide a return shipping label and instructions for sending it back. Returns sent without authorization will not be accepted.

Once your return is received and inspected, we’ll issue a refund to your original payment method within 10 business days. Please allow additional time for your bank to process the refund.

For full details, view our Returns & Refund Policy.

Have a question or need help with your order? We’ve got you.

At Outsiders Living, we’re committed to making your experience smooth from start to finish. Whether you need product advice, help with your order, or just have a quick question—our team is here to assist you.

• We respond to all inquiries within 24 hours.
• Friendly and knowledgeable support—not robots.
• Contact Hours: Monday–Friday, 10 a.m. to 6 p.m. EST.
  

Contact Information:

Email: support@outsidersliving.com
Phone: (517) 798-6176

We’re here to help you create the outdoor space and lifestyle you love—every step of the way.