EXOTI™ PACK COVER

At Outsiders Living, we know you have plenty of choices when it comes to outdoor products—but we’re not just another store. We’re your one-stop shop for everything outdoors, making it easier than ever to create the perfect backyard retreat.

What sets us apart? It’s simple: best prices, premium products, and unbeatable service. Here’s why customers choose us:

The Best Prices—Guaranteed

We believe you should never have to overpay for quality. That’s why we constantly monitor pricing to stay competitive. If you find the same product for less at an authorized dealer, let us know, and we’ll match it.

Free & Hassle-Free Shipping

No surprise fees—just fast, free shipping on every order. We want to make upgrading your outdoor space as smooth and affordable as possible.

Customer Service That Cares

Your outdoor setup should be exactly what you envision, and we’re here to help make that happen. Whether you have questions about products, need expert recommendations, or have an issue with an order, our team is always ready to assist.

Safe & Secure Shopping

Shopping online should feel as secure as walking into a store. That’s why we use industry-leading security to protect your personal and payment information. Shop with confidence, knowing your data is safe.

Easy Returns for Peace of Mind

We want you to love your purchase, but if something isn’t right, we make returns simple and stress-free. Orders can be returned within 30 days, with a small restocking fee.

Trusted & Authorized Dealer

When you shop with Outsiders Living, you’re getting 100 percent authentic, brand-new products straight from the manufacturer. We are an authorized dealer for every brand we carry, so your purchase is fully backed by the manufacturer's warranty.

Your Outdoor Lifestyle Starts Here

We’re not just selling products—we’re helping you build unforgettable outdoor experiences with friends and family. Whether you’re grilling, relaxing, or entertaining, Outsiders Living is your go-to destination for high-quality outdoor living essentials at the best prices.

Shop with us today and start creating the outdoor space of your dreams.

We make getting your outdoor essentials effortless with free shipping on all orders!

Fast & Reliable Delivery

Most orders arrive within 2-5 business days after shipping. Smaller items are sent via UPS or FedEx, while larger and bulkier products are shipped through freight carriers, which follow a slightly different process.

Freight Shipping Details

• Most large items arrive on a pallet.
• Some freight carriers will call ahead to schedule delivery, while others will drop your order at the nearest accessible location (curbside or as close to your garage as possible).

Before Your Delivery Arrives

While shipments usually arrive without issues, we recommend inspecting your package upon arrival. If you notice any damage, be sure to take clear photos and contact us at support@outsidersliving.com within 48 hours for assistance with a return or exchange.

Upon Delivery: What to Do

1. Confirm your shipment is complete. Check the delivery receipt to ensure you’ve received the correct number of boxes/pallets. If anything is missing, note it on the receipt before signing (e.g., “Received 3 out of 4 pieces”) and contact us immediately at (517)-798-6176 so we can resolve the issue.
2. Inspect your order for visible damage. Look for crushed corners, holes, or broken pallets. If you suspect internal damage, take photos before unpacking.
3. Check for hidden damage after opening. If you find any concealed damage after unpacking, send photos to support@outsidersliving.com within 48 hours, or give us a call—we’ll guide you through the process and get it taken care of.

Order Processing & Lead Times

Once you place an order, we process and confirm it with our warehouse within 24-72 hours. Once shipped, delivery typically takes 7-14 business days, depending on your location.

Where We Ship

We currently ship within the continental U.S. only. Please provide a physical address—P.O. boxes cannot be used for delivery.

Thank You for Choosing Outsiders Living!

We appreciate you for trusting Outsiders Living to elevate your outdoor space. If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help!

We take pride in delivering exceptional customer service because we know how important it is to have support you can count on. Whether you need product recommendations, assistance with an order, or post-purchase support, our team is here to help—and we guarantee a response within 24 hours.

Why Our Customer Support Stands Out

• Fast & Reliable Assistance – We respond to all inquiries within one business day, so you're never left waiting.
• Knowledgeable & Friendly Team – Our experts are here to guide you through every step, ensuring you find the right products for your outdoor space.
• Hassle-Free Support – Whether it’s a question, a concern, or a need for guidance, we make sure your experience is smooth and stress-free.

How to Reach Us

Phone: 517-798-6176
Email: support@outsidersliving.com
Hours: Monday–Friday, 9 AM – 5 PM (EST)

We are committed to making your experience with Outsiders Living as easy and enjoyable as possible. Have a question? Reach out today, and we’ll get back to you within 24 hours—guaranteed.

At Outsiders Living, we believe the outdoors isn’t just a place—it’s an experience. It’s where you gather with friends and family, create lasting memories, and escape the stress of daily life. Whether you’re relaxing in your backyard, going camping, or hosting unforgettable gatherings, your outdoor space should be as inviting and exciting as the moments you create in it.

Our Mission

We’re here to help you elevate every aspect of outdoor living—from transforming your backyard into a personal retreat to equipping you with the gear for adventure. As your one-stop shop for everything outdoors, we provide the tools, furniture, and essentials that turn any space into a place for connection, relaxation, and exploration.

Build Your Space, Expand Your Experience

Creating the perfect outdoor setup isn’t just about décor—it’s about designing a space that enhances the way you live and gather. That’s why we offer premium fire pits, grills, patio furniture, yard décor, and more to help you craft a space that’s uniquely yours. But we don’t stop there. For those who venture beyond the backyard, we also provide camping, kayaking, and outdoor gear, ensuring you have everything you need to experience the great outdoors—anywhere, anytime.

Designed for Moments That Matter

At Outsiders Living, it’s not just about products—it’s about the experiences they create. Whether it’s a cozy fire lit evening, a backyard cookout, or a weekend adventure, we’re here to provide the essentials that bring people together and make every outdoor moment unforgettable.

Your outdoor lifestyle starts here. Welcome to Outsiders Living—where your space, your experiences, and your adventures come to life.